Refund Policy
Cancellation/Return/Refund Policy
Cancellation
Order Cancellation: You have the right to cancel your order within 24 hours of placing it, provided that the order has not already been shipped. To cancel an order, please contact our customer support team as soon as possible.
Returns
- Return Eligibility: We offer a 14-day return policy from the date of delivery.
- Return Process: To initiate a return, please follow these steps
Contact our customer support team to inform them of your intent to return the product.
We will provide you with a return authorization and instructions for shipping the product back to us.
Pack the product securely, including all original packaging and any included accessories.
Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable and insured shipping method to ensure the safe return of the product.
Refunds
- Refund Eligibility: Upon receipt of the returned product and verification that it meets the return eligibility criteria, we will initiate the refund process.
- Refund Processing: Refunds will be processed within 7-10 working Days, after receiving the returned product. Refunds will be issued to the original payment method used for the purchase.
Contact Us
If you have any questions or concerns regarding our cancellation, return, or refund policy, please contact us at info@thebodybar.pk